Technical support, standard rate
- $110/hour charged in 15 minute increments. Minimum 1 hour charge for onsite call outs.
- $25/year for .com, .net, .com.au & .net.au domain name registration.
- $150/year for basic website, email and DNS hosting (500MB storage, 1GB bandwidth, highly reliable Australian servers).
- $240/year for high-usage website, email and DNS hosting (4GB storage, 10GB bandwidth, highly reliable Australian servers).
- $100/year Rapid SSL certificate, $399/year for EV SSL certificate.
- from $8/month per email address for Microsoft 365 exchange hosting (email, contacts, calendar).
- from $99/year per device for Office 365 (Outlook, Word, Excel, Powerpoint, 1TB OneDrive).
- Payment is to be via cash on delivery or EFT by the due date specified on the invoice, unless otherwise negotiated in writing.
Late payment fees
- $10/week late collection fee is applied to overdue invoices, plus any other collection costs.
- NOTE: If you are having difficulty paying on time, please call immediately to arrange flexible payment terms. Late fees can be waived for clients who demonstrate good faith.
Terms and conditions
- Requesting equipment, online services and professional services is an agreement to pay account in full at delivery or prior to due by date specified on the invoice.
- Accounts must be paid in full on delivery, or by the due date specified on the invoice.
- Late accounts will incur a weekly account keeping fee and are also liable for all debt recovery and legal action costs.
- Ownership for equipment, accounts, and other results of services does not transfer to client/customer until full payment is complete.
- Returning equipment does not cancel debt.